Concurrent session 9 – Rationalising increased investment in online services in an era of financial constraints

TITLE: Rationalising increased investment in online services in an era of financial constraints

ABSTRACT: Though it’s tempting to think that libraries can’t be investing in “new” or “enhanced” services at a time when we/they are being forced to cut back on core operations, this session will explore possible benefits from increasing our investments in online services, even as we are forced to make cuts to core branch operations. Online services may also be key to funding prospects with several population segments identified as being “at-risk” in terms of political support for public library funding, by OCLC’s “From Awareness to Funding” research.

SPEAKER: Beth Jefferson

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